Shipping

Australian Customers

We post to anywhere in Australia

Under 500g - $8.50

500g to 1kg - $10

1kg to 3kg - $13.10

3kg - 5kg - $16.70

Some items will attract a postage surcharge due to distance and weight. You will be contacted re any item ordered requiring extra postage (surcharge may not show up at checkout).

We use Australia Post 

International Customers

We are happy to send orders to you. If you would like a quote before ordering please email us at info@highlandssaddlery.com.au .Or you can visit http://www1.auspost.com.au/pac/int_parcel.asp for shipping costs.

 

Returns

Any returns must be notified within 48 hrs of receiving. All returns need a return authorisation number issued by us. This number must be put in with the item.Include a copy of the invoice, all tags and packaging.We are happy to exchange sizes of unused & clean items, but all postage costs both directions is paid by you.

If you have received a faulty or incorrect item, it will be replaced. Should we receive it back with no faults, it will be returned and you will be charged postage.

Horse Rugs

We suggest you put a clean sheet/light rug underneath when trying new rugs. We will not accept rugs returned with dirt, stains grass, stable bedding or hair. This is for reasons of hygiene and also so that they can be resold.

 

Delivery Times

Most orders are despatched same day or next day upon receiving payment . Delivery time will depend on your location from Kilmore. If you are in Melbourne metro it is usually next day but otherwise allow 2 - 14days with Australia Post.

PLEASE CONTACT US IF YOU WOULD LIKE EXPRESS POST OR INSURANCE FOR YOUR ITEM.

 

All our prices are in Australian Dollars.

To convert Australian dollars into your currency click on the link below.

http://www.xe.com/ucc/